Crunchyroll Experiences Over 100GB of Data Stolen

On March 12, 2026, a security breach at Telus Digital, Crunchyroll's India-based partner, occurred when an employee opened a phishing email containing malware. This enabled the hacker to navigate Telus Digital's systems and access customer support, ticketing, and other internal areas. On March 23, 2026, Cyber Digest reported that an anonymous hacker claimed responsibility for a cyber attack on Crunchyroll. The hacker alleged that a Telus employee running malware on their work computer led to the theft of over 100GB of data, including subscriber information. Cyber Digest also reported via X (formerly Twitter) that leaked data samples suggest the stolen information includes user IP addresses, email addresses, and credit card details. The method of attack aligns with the broader Telus Digital incident. Because BPO providers often have privileged access to authentication workflows and billing systems, they are attractive targets for hackers. Cyber Digest reported that sensitive personal information (PII), such as IP addresses, email addresses, credit card details, and user behavior data, was compromised. If true, this could result in identity theft, financial fraud, and targeted phishing attacks against Crunchyroll users.

Data Breach at Crunchyroll: User Info Leaked, Password Update Recommended

While the hacker claims to have exfiltrated a 100GB dataset from Crunchyroll's customer analytics environment and associated ticketing systems, Crunchyroll reportedly detected and blocked the unauthorized access within 24 hours. Crunchyroll has not yet publicly responded to the incident; however, Telus, its Canadian partner, has confirmed that it was targeted. This incident raises further concerns, considering claims from 2023 that Crunchyroll was allegedly sharing user viewing data with third-party marketing platforms without proper authorization. Given the reported breach, users are advised to update their passwords, particularly in light of a similar attack in 2023 that resulted in payouts exceeding $16 million due to mishandling and subsequent events.

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In the vibrant world of anime, Marcus Thompson shares on Players for Life that Crunchyroll is branching out into game development, with plans to create exclusive titles based on popular anime properties. These games will be available at no extra cost to Mega and Ultimate subscribers, thanks to partnerships in Japan and globally Crunchyroll to Produce Original Games. Meanwhile, Carlos Mendoza reports more exciting news: Bones Film and Kodansha are cooking up a new season of 'Gachiakuta', set to release on December 24, 2025. While specifics are still hush-hush, fans can look forward to additional episodes and a multi-platform survival action RPG adaptation Gachiakuta Season 2 Announced. In other news, Jonathan Dubinski recently published an insightful article on Crunchyroll's upcoming price hike, set for March 4th. Fans can stay informed about these changes by checking out his piece here Crunchyroll to Get More Expensive.