Sony and Xbox Accept Refunds for Crimson Desert

Within 24 hours of its release on PC, PlayStation 5, and Xbox Series, the Korean epic Crimson Desert is facing criticism regarding its story, control system, and performance, leading to refund requests. On Steam, the game has garnered a 63% negative player review score, with many users reporting refund requests. This trend, typically seen on PC, is now also occurring on Xbox Series and PlayStation 5. Players cite an excessively intricate control scheme as a primary issue, even given the game's wide array of available actions. Many complaints suggest that Pearl Abyss unnecessarily complicated the controls. Control latency is another major complaint, with players reporting a perceptible delay between button presses and on-screen actions. This issue, compounded by action lag, has led to player dissatisfaction and even a Crimson Desert meme based on Call of Duty's "press F" scene, as highlighted by Jim QC (@JimWatford) on X: > I found that this solved the problem. pic.twitter.com/O6b9Omel1w > > — Jim QC (@JimWatford) March 20, 2026

Crimson Desert's Intel Arc GPU Compatibility Issues Cause Player Frustration

Crimson Desert is also experiencing compatibility issues with Intel Arc GPUs. The game experiences significant performance issues on these cards, frustrating PC gamers who rely on these budget-friendly options. The reasons for this incompatibility are unclear, but some speculate that possible causes include the relatively small market share of Intel Arc GPUs or the game's reliance on a DirectX feature that Arc does not yet support. In other recent news: Crimson Desert, which has sold 2 million copies, has developers addressing its fans. Microsoft has released a new Feedback Hub to address Windows 11 issues. Call of Duty: Modern Warfare has seen a surge of players on Steam. Some users are experiencing issues with Microsoft account sign-ins due to Windows 11. A special episode of the Windows Central Podcast is upcoming. Despite its initial popularity, Crimson Desert's rocky launch highlights the importance of addressing player concerns and ensuring broad hardware compatibility.

In Case You Missed It

In our latest gaming deep dives, Ahmed Hassan's Players for Life post explores the mixed reception of Pearl Abyss' Crimson Desert, launched with impressive numbers but facing challenges like complex controls and unresponsive interfaces. Meanwhile, Sophie Laurent analyzes how the game's Blackspace Engine optimizes it across PS5 versions, surprisingly reaching 80 fps on the base console. And if you're eager to understand the latest in gaming technology, Marcus Thompson unpacks AMD's Fidelity Soft Resolution 4.1, powered by AI-driven resolution conversion and offering significant performance improvements – all available now!