Roblox Requires Age Verification for Chat Access

Key Takeaways

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Mandatory age verification for chat safety is being expanded globally on Roblox, making it the first online gaming platform to institute this requirement.
Age verification process is private, quick, and secure, utilizing devices camera and Persona for image processing and deletion.
Users are assigned to one of six age groups based on their verified age, with chat access limited to users within the same or nearby age ranges for safer interactions.
Roblox aims to accurately estimate the age of all users as part of its broader security strategy, which includes strict chat rules for minors and continuous content monitoring.

Mandatory Age Verification for Safer Roblox Chats Now Expanding Globally

Roblox has implemented mandatory age verification to enhance chat safety, becoming the first online gaming platform to institute this requirement for all age groups and ensure age-appropriate conversations. This initiative restricts communication between adults and minors. The rollout began in Australia, New Zealand, and the Netherlands in December, following an announcement in November. Roblox reports that half of the daily active users in those regions have already completed the verification process, with a global expansion anticipated. Matt Kaufman, Roblox’s head of security, stated, “We’re all about keeping our users safe. Checking ages helps everyone chat safely and right for their age.” In Brazil, children under 13 require parental consent to chat with other players. To grant consent, parents must: Navigate to “Account Info” or the “Communications” tab in the app settings. Tap “Ask Guardian” and enter the parent’s email address. Respond to the email prompting them to create an account and link it to the child’s account. Verify their age using identification or a credit card. Click “Allow” to complete the child’s age verification.

Enhanced Global Age Verification for Safer Roblox Chats with Personalized Age Groups

The age verification process, performed via the Roblox app, is designed to be private, quick, and secure, utilizing the device’s camera. Persona securely processes and immediately deletes all collected images and videos. Users 13 and older can alternatively verify their age using Identity Verification. While both methods are optional, age verification is required to access chat features. Roblox provides mechanisms for users to report inaccuracies in their age. Users can correct this by submitting identification or having a parent update the information. Following verification, Roblox monitors user activity to ensure consistency with the declared age and may request reverification if discrepancies arise. Once verified, users are assigned to one of six age groups: under 9, 9-12, 13-15, 16-17, 18-20, and 21+. Chat access is then limited to users within the same age group or nearby age ranges, promoting safer interactions. Parents and guardians can also utilize specialized parental control tools. This move is part of Roblox’s broader security strategy, which includes strict chat rules for minors and continuous content monitoring. The company aims to accurately estimate the age of all users to facilitate safer digital interactions and has established a centralized Parent and Guardian Security Council.

Securing Roblox Chats with Age Verification for Safer Users

By implementing mandatory age verification, Roblox is prioritizing user safety and creating a more secure online environment for its community.

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