Call of Duty Concerns Microsoft Amidst Slump in Player Engagement and Financial Performance

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Decline in Call of Duty Players Concerns Microsoft Over Profit-Focused Practices and Allegations of Addictive Design

Call of Duty is facing unprecedented challenges, including a decline in players that Black Ops 7 and its Game Pass release have failed to reverse. Given the franchise’s financial importance to Microsoft’s acquisition of Activision Blizzard, Microsoft Gaming is reportedly concerned about the series’ performance. According to Hope, a known source of Call of Duty information, Black Ops 7 has not attracted players as effectively as previous installments. Activision is facing scrutiny over business practices that allegedly prioritize profits over player well-being. Lawsuits allege the company uses addictive gameplay mechanics, psychological manipulation, and exploitative monetization strategies—such as microtransactions, loot boxes, and battle passes—to maximize revenue. These lawsuits further claim that Activision’s methods deliberately exploit younger players’ vulnerabilities, increasing the likelihood of addiction. Individuals who have experienced addiction, psychological distress, or financial hardship due to Call of Duty’s design may be eligible for compensation.

Call of Duty Franchise Pauses Sequential Modern Warfare/Black Ops Releases to Innovate and Boost Engagement Amid Competition

Activision has announced a hiatus from releasing consecutive Modern Warfare and Black Ops titles. This decision follows the lower-than-expected player engagement with Black Ops 7. Instead of simply repeating familiar game structures, the developers intend to use the additional development time to create unique experiences. Experts suggest this shift may reflect player fatigue and the lower engagement numbers for Black Ops 7. Data from platform trackers indicates that Black Ops 7’s peak player count on Steam was significantly lower than that of Black Ops 6. This move is part of a broader strategy to revitalize the franchise amid increasing competition in the shooter genre. Developers within the Call of Duty ecosystem are committed to creating diverse narratives and innovative gameplay for future releases. Hope also reports that Microsoft is concerned about the financial performance of Black Ops 7, with projections scaled back after Black Ops 6 failed to meet internal targets. These concerns have prompted Microsoft to re-evaluate the franchise’s business model.

Microsoft’s Post-Acquisition Restructuring Addresses Cultural Issues at Activision Blizzard

Microsoft’s acquisition of Activision Blizzard on October 13, 2023, for $68.7 billion introduced a new set of priorities. Microsoft CEO Satya Nadella emphasized company culture as a primary focus of the acquisition. However, in January 2024, Microsoft laid off 1,900 employees from its gaming division as part of a post-acquisition restructuring. These changes came amidst ongoing scrutiny of Activision Blizzard’s workplace environment. As part of the integration process, Microsoft is addressing cultural issues within Activision Blizzard. A $45.75 million settlement is available to women who worked for an Activision Blizzard subsidiary in California between October 12, 2015, and December 31, 2020. Independent experts will monitor Activision Blizzard’s compliance with the agreement, assessing their pay practices, promotion policies, and the effectiveness of their training programs.

Activision Blizzard’s Cultural Woes and Financial Struggles Prompt Microsoft to Review Call of Duty Business Model

The gaming industry is closely observing these developments, with companies reevaluating employee protections and workplace policies. Activision Blizzard previously faced a class-action lawsuit alleging a failure to disclose discrimination against women and minority employees and a “frat house” culture between August 4, 2016, and July 27, 2021. Settlements related to this case totaled over $72 million, marking one of the largest workplace discrimination settlements in the gaming industry. The controversy led to employee walkouts, petitions, and a decline in the company’s stock price. The cultural and financial challenges facing Activision Blizzard compel Microsoft to re-evaluate the Call of Duty franchise’s business model and financial standing to align with its strategic objectives. Microsoft is reportedly concerned about the high production costs of Call of Duty games and the fluctuating revenue streams. The company seeks consistent, stable revenue without excessive production expenses for each release. According to Hope, Microsoft has signaled to Call of Duty leadership that all options are being considered to improve the franchise’s health, including studio consolidation and new business models. These developments indicate significant changes for the future of the Call of Duty franchise.

In Case You Missed It

In a month filled with gaming news, Ahmed Hassan has been keeping us informed about the strategic changes happening at Xbox and Bethesda. In his recent article “New Changes in Leadership of Xbox and Bethesda” New Changes in Leadership of Xbox and Bethesda, published on December 14th, he explores how ZeniMax Media is preparing for the future by shifting some key roles between its companies. Meanwhile, Marcus Thompson takes us on a nostalgia trip as we celebrate the 32nd anniversary of Doom with his insightful interview of its creator, John Romero. Published just last week on December 11th, “Doom Turns 32; PlayersForLife of Games Interviewed Its Creator” Doom Turns 32; PlayersForLife of Games Interviewed Its Creator offers an engaging retrospective on one of gaming’s most influential figures. But that’s not all – Carlos Mendoza dropped a bombshell in our previous post with his revelation about Saudi Arabia’s Public Investment Fund acquiring a whopping 93.4% stake in Electronic Arts. This potential $29 billion leveraged buyout, as detailed in “Saudi Fund to Own 93.4% of Electronic Arts Following Billion-Dollar Acquisition” Saudi Fund to Own 93.4% of Electronic Arts Following Billion-Dollar Acquisition, could turn out to be one of the largest deals in tech history. So buckle up, gamers – there’s plenty to dive into this month on PlayersForLife!