Requesting PlayStation Store Refunds Just Got Easier
Ahmed Hassan 
Key Takeaways
Created with AI - we're still experimenting, so apologies if it misses the mark
- PlayStation Store refunds have been simplified with the addition of a Request Refund option in the Transaction History section.
- The new policy limits refunds to purchases made within the last 14 days, and only applies to games that have not yet started downloading or streaming.
- This change allows for users to seek refunds in cases of accidental purchases, better offers, or a change of mind before a games release or download.
- The updated policy aims to prevent misuse of the refund system by implementing specific guidelines.
Simplified PlayStation Store Refunds with 14-day Limit and Detailed “Request Refund” Option
Obtaining a refund for PlayStation Store purchases is now a simpler process. To access this feature, navigate to the PlayStation Store via your mobile app or web browser and go to your account menu. Within the menu, you will find options such as “Payment Methods,” “Use Code,” “Subscription Management,” and “Transaction History.” Select “Transaction History” to view all your purchases. Each entry provides full details and includes a “Request Refund” option. However, Sony Interactive Entertainment has implemented specific guidelines to prevent misuse of the refund system. Refunds are strictly limited to purchases made within the last 14 days and apply only to games that have not yet begun downloading or streaming. This policy benefits users who may have made an accidental purchase, discovered a more favorable offer, or changed their mind before a game’s release or download.
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About the Author
Jonathan Dubinski 
Carlos Mendoza 
Marcus Thompson 
Bruno Pferd 
