Crunchyroll Faces New Legal Battle

Key Takeaways

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  • Crunchyroll is currently facing two lawsuits - one due to a March 2026 cyberattack alleging inadequate security leading to the theft of personal data, and another for violating the Video Privacy Protection Act by sharing user data with Braze without consent.
  • The first lawsuit seeks compensation, including actual damages and treble damages up to $25,000 per class member, an injunction, payment of legal fees, improved data security and training, disclosure of compromised data, and a court order mandating full disclosure of associated risks.
  • The second lawsuit, unrelated to the cyberattack, claims Crunchyroll shared subscribers email addresses, device IDs, and anime viewing history with Braze without consent, violating the Video Privacy Protection Act. It seeks $2,500 per VPPA violation per person, plus legal fees and court costs.
  • These lawsuits highlight growing concerns about data security and privacy practices in the streaming service industry. Crunchyroll, with over 100 million app downloads and 13 million paid subscribers, has not publicly confirmed the attacks or the theft of user data.

Crunchyroll is facing a new lawsuit stemming from a March 12, 2026, cyberattack. The plaintiff, representing affected U.S. residents, alleges that Crunchyroll failed to protect subscribers’ private details, exposing them to third parties with inadequate security. Filed in the Northern District of California, the suit claims this data breach resulted in the theft of personal data, causing distress for users now vulnerable to fraud. The lawsuit seeks compensation, including actual damages and treble damages up to $25,000 per class member. Plaintiffs also seek an injunction, payment of legal fees, a court order mandating improved data security and training, and a full disclosure of compromised data and associated risks. The suit contends that Crunchyroll knew of the vulnerabilities for months but neglected to act or inform affected clients, necessitating accountability. The cyberattack on Telus Digital allegedly led to unauthorized access to Crunchyroll customers’ personal and financial data. While Crunchyroll, boasting over 100 million app downloads and 13 million paid subscribers, is reportedly still investigating, it has not publicly confirmed the attack or the theft of user data.

Crunchyroll Faces Privacy Violation Lawsuit Over Data Sharing with Braze in California Court

In separate legal action, filed March 5, 2026, in California federal court, Crunchyroll is accused of violating the Video Privacy Protection Act (VPPA). This case, unrelated to the cyberattack, claims Crunchyroll shared subscribers’ email addresses, device IDs, and anime viewing history with Braze, a third-party marketing firm, without consent. The lawsuit asserts that Crunchyroll’s use of Braze’s software development kit in its mobile app transmitted email addresses, device identifiers, and specific video titles to Braze, enabling the creation of detailed user profiles for targeted marketing. The court views this as a privacy violation, particularly given Crunchyroll’s 2023 settlement agreement to modify its tracking technology to comply with the VPPA. The suit seeks $2,500 per VPPA violation per person, plus legal fees and court costs. No claim form is currently available for this 2026 lawsuit. These legal challenges underscore growing concerns about data security and privacy practices in the streaming service industry.

In Case You Missed It

If you’re eager for a mix of tech news and gaming updates, let me guide you through some fascinating reads from our blog. First up, delve into Marcus Thompson’s recent investigation, “Crunchyroll Experiences Over 100GB of Data Stolen,” published on March 23rd. Here, Thompson meticulously unravels a recent cyber attack on Crunchyroll, exploring how over 100GB of sensitive subscriber data was pilfered via a phishing scam targeting a Telus Digital employee. But don’t worry, Thompson also examines the swift response taken by Crunchyroll to mitigate damages and compares it with prior incidents – an insightful read for tech enthusiasts Crunchyroll Experiences Over 100GB of Data Stolen. Then, gear up for some gaming action as Bruno Pferd shares ‘Season 3 of Rematch is Available,’ published on March 28th. This update reveals Sloclap’s continued commitment to their award-winning action football game with Season 3 promising new features and enhancements for players across PC, PlayStation 5, and Xbox Series X|S Season 3 of Rematch is Available. Lastly, anime enthusiasts, you won’t want to miss Marcus Thompson’s report on Crunchyroll’s latest endeavor in his article ‘Crunchyroll to Produce Original Games,’ published February 6th. Thompson uncovers the popular streaming platform’s plans to produce original games tailored for fans of various anime properties, promising an immersive new way to engage with your favorites Crunchyroll to Produce Original Games.


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