Microsoft Loses Billions from Call of Duty, Raising Questions about Game Pass Viability

Key Takeaways

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  • Xbox Game Passs addition of major titles like Call of Duty: Black Ops 6 can result in significant lost sales for Microsoft, estimated at $300 million in the case of Black Ops 6.
  • The availability of major games on Game Pass has led to concerns about cannibalization, whereby the service may forfeit revenue from traditional game purchases.
  • To offset losses like those from Black Ops 6, Game Pass would need to attract a large number of new subscribers within a short period, which analysts find unrealistic due to recent price increases and industry challenges.
  • The current gaming industry landscape, marked by layoffs, price hikes, and potential competition concerns, has raised questions about the long-term sustainability of Xbox Game Pass in light of lost sales from major titles like Call of Duty.

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Call of Duty’s Game Pass Debut Costs Microsoft $300M in Lost Sales and Market Share Shift Toward PlayStation

A recent Bloomberg report has reignited discussions about the viability of Xbox Game Pass as a sustainable business model for Microsoft’s gaming strategy. The report indicates that launching Call of Duty: Black Ops 6 directly onto the subscription service cost Microsoft an estimated $300 million in lost sales, a figure the company reportedly calculated internally. Despite the game setting new engagement records and attracting a record number of new subscribers in a single day, financially, the outcome was unfavorable. Bloomberg further revealed that approximately 82% of full-price Black Ops 6 sales occurred on PlayStation 5. This suggests the game’s availability on Game Pass not only diminished Xbox’s sales potential but also failed to significantly shift market share toward Microsoft’s platform.

Financial Challenges Mount for Game Pass amid Call of Duty Cannibalization and Industry Landscape Concerns

Analysts frequently cite “cannibalization” as the core issue for Game Pass, arguing that by adding major titles such as Call of Duty: Black Ops 6 to the service, Microsoft forfeits revenue from traditional game purchases. To illustrate the financial challenge, Kotaku reported that offsetting the estimated $300 million loss would require Game Pass to attract approximately 15 million new Ultimate subscribers within a year—an average of 1.25 million per month. Analysts deem this target unrealistic, even before factoring in recent price increases for the service. The situation also drew commentary from Lina Khan, former Chair of the U.S. Federal Trade Commission (FTC). In a recent piece published on X, Khan asserted that the current industry landscape—marked by widespread layoffs, price hikes, and indicators of diminishing market competition—validates the warnings the FTC issued when it attempted to block the Activision Blizzard acquisition last year. Khan wrote, “When companies get too big, they don’t care much about how it affects us.”

Mounting Questions over Game Pass’s Long-term Sustainability amid Call of Duty Cannibalization and Industry Struggles

Despite these criticisms and financial implications, Microsoft continues to prioritize Game Pass as a central component of its strategy. Whether the company can sustain foregone billions from major titles like Call of Duty and increasing dissatisfaction among players and studios in the long term remains a significant question.

In Case You Missed It

In recent news that’s sure to stir up debate among gamers, Xbox has decided to hike the price of Game Pass Ultimate from $24.99 to $29.99 in the United States, marking a 50% increase (read more about it Xbox Increases Game Pass Price, Former FTC President Had Previously Warned). Jonathan Dubinski’s insightful piece delves into the implications of this move, which comes on the heels of concerns raised by former FTC President Lina Khan regarding potential market impacts following the Xbox-Activision Blizzard merger. As Microsoft navigates these changes, it’s clear that both players and developers have a lot to think about moving forward. Be sure to check out Jonathan’s article for a deeper look at this development.

For all you streaming enthusiasts out there, don’t miss out on the latest Netflix additions that promise to keep your October evenings thrilling and diverse. Ahmed Hassan’s recent post, “Netflix: Week’s Releases Including a Major Cult Film,” highlights an array of new titles hitting the platform this week, from cult classics like “Halloween” to charming animated adventures such as “Spycies.” Published on October 6th, 2025, it’s your go-to guide for navigating Netflix’s rich October lineup. Whether you’re in the mood for spine-tingling suspense or captivating documentaries, there’s something for everyone. Dive into the full list here Netflix: Week’s Releases Including a Major Cult Film!

For all you gaming and movie enthusiasts out there, we have some thrilling news! Bruno Pferd’s latest piece from October 6th uncovers the exciting additions to the Resident Evil reboot cast. Featuring talents like Zach Cherry and Kali Reis, this new film promises to break away from traditional narratives while maintaining the essence of the beloved franchise. Head over to our site (Actor from Breakpoint and Other Names Confirmed in Resident Evil Cast) to learn more about these dynamic newcomers and their roles in the upcoming cinematic adventure.

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